Refunds & Returns Policy

At SVN Ayurveda Private Limited, we aim to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, this policy outlines the procedures for refunds, returns, and exchanges.

1. Return Eligibility

To be eligible for a return, your item must be unused, in the original packaging, and in the same condition as when you received it. Some items, such as eBooks and digital products, are not eligible for return.

2. Return Period

Returns must be initiated within 30 days of receiving your order. Unfortunately, we cannot accept returns or provide refunds for items outside of this period.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 6-10 business days, and a credit will be applied to your original payment method.

4. Exchanges

If you need to exchange an item, please contact us within 30 days of receiving your order. Exchanges are only available for items that are defective or damaged. If the desired replacement item is not available, we will issue a refund.

5. Non-Returnable Items

Certain types of items are non-returnable, including:

6. Shipping Costs

You will be responsible for paying shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original shipping cost will be deducted from your refund.

7. Contact Us

If you have any questions about our Refunds & Returns Policy, please contact us at:

Email: info@svnapl.com
Phone: +91 84778 81141
Address: Tyagi Nagar, Hapur, Ghaziabad, U.P. - 245101

Last updated: November 2024